What Our Clients Usually Ask Us

WEBSITE DESIGN

  • How much does a new website cost?

    There’s not one single answer to this question. A website design is quoted based on the needs of each individual project. Every website is unique and requires different components; we design and develop custom websites specifically for your small business. We’ll ask a lot of questions, assess your needs, and give you a quote based on that assessment. Most of our sites run in the $1,000 – $3,000 range, but can be more or less depending on needs.

  • How long will it take to get a new website?

    On average, we shoot for a four to six week turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.

  • Do you only create WordPress websites?

    Yes. WordPress is a great content management system that now powers more than 30% of the web. Its huge market share is due to it’s flexibility and ease of use. Don’t worry, we’ll teach you how to manage it and help you along the way.

  • Do I have to be local to work with you?

    Nope! We work with clients all over the world. Our whole team works remotely, allowing us to find the absolute best team for our business.

  • Will I be able to update the site myself when it’s finished?

    Yes! We love it when our clients take control of their website and learn to manage it on their own. We’ll provide you with a set of comprehensive video tutorials to help you learn your way around, as well provide you with a training session to help get you on your way.    (Note: We love to answer your questions!)

  • Will you maintain my site for me?

    We can! We provide on-going support for many of our clients. Check out our Maintenance Packages

  • Will my website be mobile-friendly?

    Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on a variety of devices.

  • What are Payment Terms?

    50% in Advance and the rest once the work is complete. You can Pay by Cash, Cheque, Paypal or Bank Transfer

  • Who writes the content for the site?

    Usually that is you. You are the expert on your business, so it’s usually best if it comes from you. If you need help, we have a copywriter on our team who can help clean up or write original content for you at an additional cost.

  • I’m on a strict budget. Do you have any low cost options?

    A custom website can be a big investment and not all small businesses have the budget for you. We offer a budget package which will help get you online with a nice looking website fast. Just Contact us and we will do what we can do best

  • What if I need help on my site down the road?

    We are available 24/7 and just an email away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched. We’ve been doing this for 6 years, so we aren’t going anywhere anytime soon.

DIGITAL MARKETING

  • How do I know where my money is being spent?

    Easy – advertisers will be billed their ad spend directly from Google. You should be able to see your spend on Google AdWords reporting and Google Analytics

  • How often will I be billed?

    Every 30 days or If you reach your payment threshold

  • Why should be my daily spend budget?

    You should analyse your business goals. Calculate the number of new customers you want, compared to a baseline conversion rate, then work out how many clicks you need per day to reach that goal.

    We would suggest to start with a lower budget and then increase the budget with time

  • What Marketing channels should I use?

    Marketing medium depends on your business category. We will see where we can find your potential customers and use those mediums.

SEARCH ENGINE OPTIMIZATION

  • How do you do SEO?

    If you’re struggling to get started with search engine optimisation or looking to improve your online marketing strategy, follow this list of SEO tools:

    • Create a responsive website
    • Optimise your content using high-converting keywords
    • Build a robust backlink profile
  • What is keyword analysis in SEO?

    Keyword analysis is an important aspect of search engine optimisation because it helps you write content drives converting traffic to your website. Keywords are usually categorised based on nice, location and commercial intent.

  • How do I get reviews on Google?

    Positive Google reviews give your business credibility and build trust with potential customers. Follow these steps:

    • Click on the “Write A Review” button
    • When you see the Google review box pop up, copy the URL in the address bar
    • Shorten the URL and send it to loyal customers asking them for a review
  • What is an SEO Friendly Website?

    Making a website SEO-friendly requires consideration for on-page ranking factors. These include keyword research, image optimisation, heading tags, responsive design, site speed and more.